Changes to Sort It Centres
South Gloucestershire Council provides four Sort It Centres at Mangotsfield, Stoke Gifford, Thornbury and Yate for the collection of household waste which are operated by SITA.
The Council Savings Plan sets out how the council plans to deliver £36M of savings between now and 2020. After careful consideration, the Council believes that some of the required savings in the overall Council Savings Plan could be made by varying the service provided at our Sort It Centres with a view to saving £400,000 a year from April 2016. We would therefore value your views on the following proposals.
Many of the proposals we are consulting on have been adopted by other local councils.
Further information is available from: www.southglos.gov.uk/consultation or by emailing: consultation@southglos.gov.uk or phone: 01454 868000.
Your use of Sort It Centres
Q1
How often do you visit the following Sort It Centres?
More than once a week
Weekly
Fortnightly
Monthly
Every couple of months
Less often
Never used before
Mangotsfield
Mangotsfield More than once a week
Mangotsfield Weekly
Mangotsfield Fortnightly
Mangotsfield Monthly
Mangotsfield Every couple of months
Mangotsfield Less often
Mangotsfield Never used before
Stoke Gifford
Stoke Gifford More than once a week
Stoke Gifford Weekly
Stoke Gifford Fortnightly
Stoke Gifford Monthly
Stoke Gifford Every couple of months
Stoke Gifford Less often
Stoke Gifford Never used before
Thornbury
Thornbury More than once a week
Thornbury Weekly
Thornbury Fortnightly
Thornbury Monthly
Thornbury Every couple of months
Thornbury Less often
Thornbury Never used before
Yate
Yate More than once a week
Yate Weekly
Yate Fortnightly
Yate Monthly
Yate Every couple of months
Yate Less often
Yate Never used before
Other sites outside South Gloucestershire
Other sites outside South Gloucestershire More than once a week
Other sites outside South Gloucestershire Weekly
Other sites outside South Gloucestershire Fortnightly
Other sites outside South Gloucestershire Monthly
Other sites outside South Gloucestershire Every couple of months
Other sites outside South Gloucestershire Less often
Other sites outside South Gloucestershire Never used before
Q2
What type of waste have you taken to a Sort It Centre in the past 12 months?
DIY and decorating
General house clearance (furniture, carpets, etc)
Garden waste
Wood
Black bag waste / normal domestic rubbish
Metal
Cardboard
Glass
Cans
Textiles and clothing
Paper
Batteries
Food and drinks cartons (tetra paks)
Plastic bottles
Hardcore or builders rubble
Oil
Large kitchen appliances and white goods
Tyres
Electrical items that is battery operated or comes with a plug
Hazardous waste (gas cylinders, asbestos, paint and household chemicals)
Light bulbs including long life and fluorescent tubes
Other
Plasterboard
Q3
How do you normally access Sort It Centres?
In a car
Hire vehicle
In a van
Use a family or friends vehicle
Car with a trailer
On foot (by appointment)
In a 4x4 or people carrier
Motorbike
In a pick up/flat bed truck
Q4
How satisfied are you with the following aspects of our service at Sort It Centres?
Very satisfied
Quite satisfied
Neither satisfied or dissatisfied
Quite dissatisfied
Very dissatisfied
Don't know
Site tidiness / cleanliness
Site tidiness / cleanliness Very satisfied
Site tidiness / cleanliness Quite satisfied
Site tidiness / cleanliness Neither satisfied or dissatisfied
Site tidiness / cleanliness Quite dissatisfied
Site tidiness / cleanliness Very dissatisfied
Site tidiness / cleanliness Don't know
Opening times
Opening times Very satisfied
Opening times Quite satisfied
Opening times Neither satisfied or dissatisfied
Opening times Quite dissatisfied
Opening times Very dissatisfied
Opening times Don't know
Range of materials that you can bring to our sites
Range of materials that you can bring to our sites Very satisfied
Range of materials that you can bring to our sites Quite satisfied
Range of materials that you can bring to our sites Neither satisfied or dissatisfied
Range of materials that you can bring to our sites Quite dissatisfied
Range of materials that you can bring to our sites Very dissatisfied
Range of materials that you can bring to our sites Don't know
Availability of staff to assist you
Availability of staff to assist you Very satisfied
Availability of staff to assist you Quite satisfied
Availability of staff to assist you Neither satisfied or dissatisfied
Availability of staff to assist you Quite dissatisfied
Availability of staff to assist you Very dissatisfied
Availability of staff to assist you Don't know
Disability access to our facilities
Disability access to our facilities Very satisfied
Disability access to our facilities Quite satisfied
Disability access to our facilities Neither satisfied or dissatisfied
Disability access to our facilities Quite dissatisfied
Disability access to our facilities Very dissatisfied
Disability access to our facilities Don't know
The measures we take to protect your health & safety when using the site
The measures we take to protect your health & safety when using the site Very satisfied
The measures we take to protect your health & safety when using the site Quite satisfied
The measures we take to protect your health & safety when using the site Neither satisfied or dissatisfied
The measures we take to protect your health & safety when using the site Quite dissatisfied
The measures we take to protect your health & safety when using the site Very dissatisfied
The measures we take to protect your health & safety when using the site Don't know
Site information and signage
Site information and signage Very satisfied
Site information and signage Quite satisfied
Site information and signage Neither satisfied or dissatisfied
Site information and signage Quite dissatisfied
Site information and signage Very dissatisfied
Site information and signage Don't know
Site layout and traffic management
Site layout and traffic management Very satisfied
Site layout and traffic management Quite satisfied
Site layout and traffic management Neither satisfied or dissatisfied
Site layout and traffic management Quite dissatisfied
Site layout and traffic management Very dissatisfied
Site layout and traffic management Don't know
Overall satisfaction with Sort it Centres
Overall satisfaction with Sort it Centres Very satisfied
Overall satisfaction with Sort it Centres Quite satisfied
Overall satisfaction with Sort it Centres Neither satisfied or dissatisfied
Overall satisfaction with Sort it Centres Quite dissatisfied
Overall satisfaction with Sort it Centres Very dissatisfied
Overall satisfaction with Sort it Centres Don't know
Limiting business use
Our Sort It Centres are for household waste only. Businesses must use waste transfer stations and pay for the disposal of their waste.We estimate that a 5% reduction in the number of visitors using vans and trailers could reduce our running costs by £75,000 per year.
To prevent business use of our sites and aid monitoring and enforcement, we would like to clarify the definition of vans and trailers and introduce checks for the following types of vehicles:
Any vehicle with any of the following features: no rear side facing windows, no rear seats, an open back or a back which is separate to the main cab area. This includes:
• Vans of any size
(including minibuses, campervans
and cars with no rear side facing windows)
• 4x4 or people carrier (MPV) without rear seats and/or windows or with an open back
• Pick up trucks (including double cabs)
• Trucks, flat bed lorries, box vans and agricultural vehicles
• Trailers and horse boxes more than
2
metres in length (excluding tow hook)
Please note: vehicles over 3.5 tonnes are not allowed on site.
As businesses mostly bring their waste in vans and trailers, it is proposed these types of vehicles will need a permit to use the Sort It Centre. This will allow residents with a van or trailer to use the centres to dispose of their own household waste, whilst keeping businesses out. This will reduce congestion at the centres and means that businesses contribute to the cost of disposing of their waste. We provide separate facilities for businesses to use at the transfer stations next door to Mangotsfield and Yate Sort It Centres.
To apply for a permit, van and trailer users will need to pre-register and provide proof of residency, as well as vehicle make, colour and registration number. They will be required to submit a copy of the Vo5 and if the vehicle is registered to a business then a permit will be declined. It is also proposed that van and trailer users will be restricted to the number of times they can visit sites in a set period.
Q5
How strongly do you agree or disagree with our proposals to save money by controlling access for business vehicles?
Strongly agree
Tend to disagree
Tend to agree
Strongly disagree
Neither agree or disagree
Don't know
If you disagree with our proposals to control business use, please state how you would make alternative savings.
Q6
How strongly do you agree or disagree with our proposed definition of a van? (in
bold
above)
Strongly agree
Tend to disagree
Tend to agree
Strongly disagree
Neither agree or disagree
Don't know
Q7
How strongly do you agree or disagree with introducing permits for vans and trailers?
Strongly agree
Tend to disagree
Tend to agree
Strongly disagree
Neither agree or disagree
Don't know
Q8
How strongly do you agree or disagree with introducing limits to the number of times vans and trailers can use the sites?
Strongly agree
Tend to disagree
Tend to agree
Strongly disagree
Neither agree or disagree
Don't know
Q9
How many times do you think a van or trailer should be able to visit a site in a year?
Up to 3 times a year
Up to 6 times a year
Up to 12 times a year
There should not be any restrictions on the number of times a van can visit in a year.
Q10
Please use this space to make any comments about controlling business access to our Sort It Centres.
Residents access
The council provides Sort It Centres so that our residents can dispose of their household waste, paid for through the council tax you pay. Unfortunately we get a significant numbers of users from outside South Gloucestershire using the sites who do not contribute to the running costs of the service or pay for the disposal of their waste.
To tackle this issue, we are proposing to introduce a system where residents will need to pre-register before they can use the sites. This will enable us to better control access to the sites and to check that only South Gloucestershire residents are using them. Sites in neighbouring council areas already operate this system.
It is proposed that residents will need to provide proof of residency, as well as vehicle make, colour and registration number. On entering the sites each vehicle registration would be checked against the database and if not registered, they will be asked to leave. Each address will be restricted to registering two vehicles (only 1 of which can be a van).
We estimate that a 5% reduction in the number of visitors using our sites could reduce our running costs by £75,000 per year.
Q11
How strongly do you agree or disagree with the proposal to introduce a pre-registration system for local residents.
Strongly agree
Tend to disagree
Tend to agree
Strongly disagree
Neither agree or disagree
Don't know
If you disagree with our proposals to introduce a pre-registration system for residents access, please state how you would make alternative savings.
Q12
Please use this space to make any comments about our proposals to ensure residents can access the sites.
Charging for non-household items
Sort It Centres are provided so that residents can dispose of their household waste (which is defined by law). There are certain types of non-household waste that the council does not have to collect, but that residents would wish to recycle or dispose of safely. This includes;
•
Tyres
•
DIY waste including
:
doors and windows, fitted kitchens, fitted wardrobes, rubble and concrete, bricks and roof tiles, plasterboard, soil from landscaping activities and any other building materials.
It currently costs u
s £75,000
to dispose of non-household waste.
Some of these items are currently restricted to 6 deposits a month, instead we are proposing to remove these restrictions and introduce a charge for different types of non-household waste. The types of waste and proposed charges are set out below.
• Asbestos - £6.50 per sheet/bag
•
Plasterboard - £3.50 per sheet/bag
•
Hardcore - £2.50 per bag
• Tyres - £1.50 each
We estimate that charging for certain types of non-household items could generate between £125,000 and £200,000 to help support the cost of delivering the service and disposal.
Q13
Should we continue to accept non-household waste at our sites?
Yes
No
Don't know
Q14
If yes, how strongly do you agree or disagree with introducing charges for disposal of non household waste by residents?
Strongly agree
Tend to disagree
Tend to agree
Strongly disagree
Neither agree or disagree
Don't know
If you disagree with our proposals to introduce a charge for non household waste, please state how you would make alternative savings.
Q15
Please use this space to make any comments about our proposal to deal with certain types of non household items by residents.
Changes to opening hours and days
Currently our sites operate 7 days a week and have winter opening hours of 8am to 4.30pm, October to March and summer opening hours 8.00am to 6.30pm, April to September.
All of the sites are closed Christmas Day, Boxing Day and New Year's Day.
Stoke Gifford site also closes one day a week on Wednesdays.
We are considering a number of options to reduce the opening days and hours of the sites during our less busy periods, whilst maintaining access for the vast majority of our users.
We estimate that reducing the opening hours at our sites could save between £50,000 to £100,000 per year and by reducing the opening days that our sites operate could save between £50,000 to £75,000 per year.
Q16
How strongly do you agree or disagree with the following options for reducing opening hours?
Strongly agree
Tend to agree
Neither agree or disagree
Tend to disagree
Strongly disagree
Don't know
Operate the winter opening hours of 8am – 4.30pm all year around at all sites
Operate the winter opening hours of 8am – 4.30pm all year around at all sites Strongly agree
Operate the winter opening hours of 8am – 4.30pm all year around at all sites Tend to agree
Operate the winter opening hours of 8am – 4.30pm all year around at all sites Neither agree or disagree
Operate the winter opening hours of 8am – 4.30pm all year around at all sites Tend to disagree
Operate the winter opening hours of 8am – 4.30pm all year around at all sites Strongly disagree
Operate the winter opening hours of 8am – 4.30pm all year around at all sites Don't know
Reduce the opening hours to close earlier on a Sunday at all sites
Reduce the opening hours to close earlier on a Sunday at all sites Strongly agree
Reduce the opening hours to close earlier on a Sunday at all sites Tend to agree
Reduce the opening hours to close earlier on a Sunday at all sites Neither agree or disagree
Reduce the opening hours to close earlier on a Sunday at all sites Tend to disagree
Reduce the opening hours to close earlier on a Sunday at all sites Strongly disagree
Reduce the opening hours to close earlier on a Sunday at all sites Don't know
Open later in the morning from 9am at all sites
Open later in the morning from 9am at all sites Strongly agree
Open later in the morning from 9am at all sites Tend to agree
Open later in the morning from 9am at all sites Neither agree or disagree
Open later in the morning from 9am at all sites Tend to disagree
Open later in the morning from 9am at all sites Strongly disagree
Open later in the morning from 9am at all sites Don't know
Close one day midweek – Tuesday, Wednesday or Thursday at all sites
Close one day midweek – Tuesday, Wednesday or Thursday at all sites Strongly agree
Close one day midweek – Tuesday, Wednesday or Thursday at all sites Tend to agree
Close one day midweek – Tuesday, Wednesday or Thursday at all sites Neither agree or disagree
Close one day midweek – Tuesday, Wednesday or Thursday at all sites Tend to disagree
Close one day midweek – Tuesday, Wednesday or Thursday at all sites Strongly disagree
Close one day midweek – Tuesday, Wednesday or Thursday at all sites Don't know
Close between Christmas and New Year at all sites
Close between Christmas and New Year at all sites Strongly agree
Close between Christmas and New Year at all sites Tend to agree
Close between Christmas and New Year at all sites Neither agree or disagree
Close between Christmas and New Year at all sites Tend to disagree
Close between Christmas and New Year at all sites Strongly disagree
Close between Christmas and New Year at all sites Don't know
Close the sites that are used less often more than one day a week
Close the sites that are used less often more than one day a week Strongly agree
Close the sites that are used less often more than one day a week Tend to agree
Close the sites that are used less often more than one day a week Neither agree or disagree
Close the sites that are used less often more than one day a week Tend to disagree
Close the sites that are used less often more than one day a week Strongly disagree
Close the sites that are used less often more than one day a week Don't know
If you disagree with our proposals to change opening hours and days, please state how you would make alternative savings.
Q17
Please use this space to make any comments about our proposals to charge opening hours or days.
Your comments
Q18
If the council proceeded with any of the options outlined, what impact would this have on you or your use of Sort It Centres?
Q19
If you feel that there are alternative options to make the required savings please use this space to tell us about any other suggestions, ideas, options or alternatives that you think the council should consider.
Q20
Please use this space to make any other comments about Sort It Centres that you think are relevant.
Q21
Are you responding as?
A local resident or council tax payer
A parish or town council
A local business
A Sort It Centre user
A voluntary, community sector organisation
Other
If you are responding on behalf of an organisation, please tell us its name.
Q22
Please tell us your full postcode:
This section is really important as it helps us to gain a better understanding of the needs of different service users, the views of different people and how they could be impacted by any changes. This information will remain confidential and will be used for analysis purposes only. Your personal information will not be published and individuals will not be identified.
If you are responding on behalf of an organisation you do not need to answer these questions.
Your gender:
--Click Here--
Female
Male
Prefer not to say
Your age:
--Click Here--
Under 25
26 to 45
46 to 64
65 to 74
75 and over
Prefer not to say
Do you consider yourself to be disabled?
--Click Here--
Yes
No
Prefer not to say
Please tell us how your disability impacts on your use of the Sort It Centres
Your ethnicity:
--Click Here--
Arab
Asian/Asian British – Bangladeshi
Asian/Asian British – Indian
Asian/Asian British – Pakistani
Asian/Asian British – Chinese
Asian/Asian British – Other (please state)
Black/African/Caribbean/Black British – African
Black/African/Caribbean/Black British – Caribbean
Black/African/Caribbean/Black British – Other (please state)
Gypsy or Traveller of Irish Heritage
Mixed/Multiple Ethnic Groups – White & Asian
Mixed/Multiple Ethnic Groups – White & Black African
Mixed/Multiple Ethnic Groups – White & Black Caribbean
Mixed/Multiple Ethnic Groups – Other (please state)
White – English/Welsh/Scottish/Northern Irish/British
White – Irish
White – Other (please state)
Other ethnic group (please state)
Prefer not to say
Other, please tell us:
Any personal information that you have supplied will be held by South Gloucestershire Council in accordance with the Data Protection Act. This information will only be used as part of this exercise and personal information will not be published or passed onto any other organisation.
Thank you for telling us your views. Please press the submit button below to send us your response.
Online Survey powered by Snap Survey Software